What is an External Transfer?
An external transfer is the secure movement of money between your eligible Hingham Institution for Savings account(s), and your own account(s) at other financial institutions within the United States. It does not cover the transfer of funds to other individuals.
What is the cost for using External Transfer?
There is no cost for using External Transfer
Who is eligible for External Transfer?
Any customer with a personal checking or savings account and online banking that has been a customer of Hingham Savings for 30 days or longer.
How much can I send or receive using External Transfer?
Visit our article Transfer Limits for External Transfers for a complete list of transactional, daily, and monthly limits for sending and receiving external transfers.
How do I add my accounts from other banks?
Once you've enrolled in External Transfer, you will need to add your accounts at other banks to transfer to and from these accounts.
To do so:
Launch External Transfer in online banking or your mobile app
Select Add a New Account.
Select the account type and enter the required information in each of the fields then select add.
You will be prompted to either enter your online banking credentials for the account being added or to verify test deposits that have been deposited into the account being added. Once you've completed this step, you will be able to send and receive funds from the added account.
Note: Verification of micro deposits takes 24 hours after submission to fully process. External Transfers requested while verification is processing may be placed on hold. You will receive an email notification if your external transfer is placed on hold and can contact us at 781-749-2200 for assistance in releasing the hold.
How do I add or delete accounts at other banks?
To manage existing accounts you will need to login and navigate to your external transfer portal. On the upper right hand corner you will have a link Manage your accounts. Click on the account that needs maintenance and select edit.
Where can I find the routing number of my bank at another financial institution?
You can find the routing number for your bank at another financial institution by reviewing a check from that account. The routing number is typically the first group of numbers on the bottom left of your check.
You may also look up the routing number at http://routingnumber.aba.com/.
How long does it take to send money via External Transfer?
Transfers made through External Transfer will take up to 3 business days to fully complete. Always check your account to ensure funds are available before making a payment.
Can I transfer funds to my account at a financial institution outside of the United States?
No, you can only transfer funds to your accounts held at United States financial institutions.
What will show on my transaction history as the External Transfer description?
When transferring out of an account the transaction description will show as an ACH Withdrawal, followed by an abbreviation of the name of the bank you are transferring to followed by CK WEBXFER.
When transferring into an account the description will show an abbreviated bank name followed by CK WEBXFER P2P.
What is the difference between External Transfer and P2P services?
Unlike P2P services such as Zelle or Popmoney, External Transfer only allow transfers to accounts at other banks that you are an account owner on. This service is not for transferring money to other people or businesses. Learn more in our Using P2P Services With Your Hingham Account Article.