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Enrolling in Zelle®

Register your mobile number or email to send and receive payments directly in digital banking.

Written by Jacqueline Tsang

Zelle® is a fast, safe, and free way to send and receive money directly between eligible U.S. bank accounts—typically within minutes. All you need to send or receive funds is an enrolled U.S. mobile phone number or email address.

Prerequisites for Enrollment

Before enrolling, ensure you have:

  • An active Personal Checking, Savings, or eligible Small Business Checking account with Hingham.

  • Active access to Online or Mobile Banking.

  • A valid U.S. mobile phone number or email address that is not already registered with Zelle® at another financial institution.

How to Enroll (Mobile App or Online Banking)

You can complete enrollment directly from your smartphone or desktop computer:

  1. Log In: Sign in to the Hingham Mobile Banking app or log in through your web browser.

  2. Navigate to Zelle®: In the main menu, select Transfers and Payments, then click Send money with Zelle®.

  3. Accept Terms: Review and accept the Terms and Conditions and Privacy Policy.

  4. Select Your Identifier: Choose the U.S. mobile number or email address associated with your digital banking profile, or enter a new one.

  5. Verify Your Contact: Enter the 6-digit one-time verification passcode sent to your selected phone number or email.

  6. Link Your Account: Select the eligible Hingham deposit account you wish to link for sending and receiving funds.

  7. Complete Enrollment: Confirm your details. Once confirmed, your profile is immediately active.

Small Business Accounts

Eligible small business checking accounts can use Zelle® to receive payments from customers or disburse funds to suppliers and vendors. Small business owners follow the same enrollment path above under Transfers and Payments.

(Note: If you do not see the Zelle® option displayed on your business profile, contact our Customer Support team at 781-749-2200 to verify account eligibility).

Important Security Reminders

  • Only Send to People You Know and Trust: Zelle® transactions process in minutes and cannot be canceled or reversed once sent.

  • Verify Contact Details: Always double-check the recipient's phone number or email address prior to confirming a payment.

  • Beware of Scams: Hingham will never call, text, or email you asking for a Zelle® verification code or request that you send money to "reverse a fee" or "fix a compromised account."

For guidance comparing Zelle® against internal transfers, external ACH, and wire transfers, visit our Comparing Transfer and Payment Options guide.

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