What is Zelle®?
Zelle is a payment service that allows you to send and receive funds with individuals who know and trust each, typically within minutes, by registering an email address or mobile phone number. Zelle® is intended for personal transactions within the U.S. and is made between .
How do I enroll in Zelle®?
To get started, please visit the Enrolling in Zelle® help center article.
How long does it take for my recipient to receive funds?
Most Zelle® transfers are processed within minutes, however not all payments are delivered instantly. There are three delivery speeds - instant, next day, and 3 day standard. Delivery speed is dependent on whether or not the recipient is registered in the Zelle® network, and whether or not they have a bank account that allows for same day transfers. The cut-off time for Standard (Next-Day) and Standard (3-Day) is 10:00 p.m. PT
Instant: Both the sender and the contact have Instant-capable accounts.
Next Day: The sender has an Instant-capable account but the receiver does not, or the sender selects a future date to send the payment
Standard 3-Day: The sender does not have an Instant- capable account.
Is there a limit on the amount I can send/receive through Zelle®?
Send/Request Money: $5 minimum per transaction
Transaction and Daily Limit: $1,000
Monthly Limit: $3,000
Sending Money: 15 transactions per day, 30 transactions per month
Request Money: 30 transactions per day, 30 transactions per month
I use Zelle® with a different financial institution. Can I use the same email or phone number associated with the other bank?
Each email and/or phone number can only be linked to one bank account at a time. If you currently have an email linked with an account at a different bank, you may choose to switch that email over to your HIFS account during enrollment. You can also choose to use a different email and/or phone number with your HIFS account to keep things separate.
I currently use Business Online. Can I still use Zelle®?
Our Cash Management Team is here to help! Click here to provide us with some additional information about you and your business and one of Cash Management Specialists will reach out to assist.