Online Banking and Digital Tools
Manage your accounts, transfer funds, set up alerts, and navigate our digital banking tools.
By James and 4 others5 authors32 articles
Online Banking Platform Migration: Fall 2026
Hub for System Updates and Migration Assistance
- Our Digital Banking Evolution: Welcome to Your Upgraded Online Banking PlatformLast Updated: October 14th, 2026
- Q2 Onboarding: Soft Token Setup ProcedureHow to activate your soft token as a business user for online banking
- QuickBooks and Quicken Conversion Instructions. Effective September 21, 2026.Important steps to prevent any disruption to your QuickBooks or Quicken file downloads and what to expect with payroll aggregator services.
- Reviewing Migrated Recipients and Templates in Q2How to correct errors on recipients and templates that migrated from the old online banking system
Login Setup and Troubleshooting
Enroll in digital banking, configure two-factor authentication, and troubleshoot login credentials.
- Enrolling in Online BankingStep-by-step instructions to register your personal or business accounts for digital banking.
- 2-Factor AuthenticationHow to configure or change your phone number for 2-factor authentication.
- Troubleshoot Login IssuesResolve locked accounts, forgotten usernames, and password reset procedures.
- Updating Login CredentialsChange your online banking password, username, or multi-factor authentication methods.
Transactions and Deposits
Review real-time transaction activity and deposit checks remotely using the mobile app.
- Linking and Transferring to Other Banks (External Accounts)Verify and link external bank accounts for outbound transfers.
- Transferring Between Your Hingham AccountsMove funds instantly between your personal or business checking, savings, and loan accounts.
- Making Online Loan PaymentsTransfer monthly mortgage or equity line payments directly from your deposit accounts.
- Paying Bills Online with Bill PayAdd payees, set up e-bills, and schedule electronic bill payments.
- Comparing Transfer and Payment OptionsCompare speed, limits, and delivery methods to choose the right electronic payment option.
Online Banking Settings
Configure real-time balance alerts, manage displayed accounts, and update your profile details.
- Configuring Account and Security AlertsSet up push notifications, emails, and SMS alerts for transactions and balance thresholds.
- Updating Contact Information in Online BankingUpdate your phone numbers, email address, and mailing address inside digital profile settings.
- Managing Account Display and NicknamesReorder, hide, or assign custom nicknames to your accounts within digital banking.
Online Banking Services
Access electronic statements, switch direct deposits, and place digital stop-payments.
- Debit Card ControlsHow to manage your debit card in online banking.
- Switching Direct Deposit and Automatic PaymentsEasily switch payroll direct deposits and recurring automatic payments to your Hingham account.
- Placing a Stop Payment OnlineStep-by-step instructions to place a stop-payment order on a check via digital banking.
- Viewing Electronic Statements and NoticesEnroll in paperless e-statements and view historical tax forms and notices online.
Exclusive Business User Tools
Originate commercial ACH and wire payments, approve transaction batches, and manage templates.
- Adding Payment RecipientsCreate and store verified routing and account details for commercial vendors and payees.
- Submitting ACH and Wire PaymentsDraft single or batch commercial ACH transactions and domestic wire transfers.
- Approving TransactionsReview, authorize, or reject outgoing payments within commercial dual-control security queues.
- Creating and Managing Payment TemplatesSet up reusable payment templates for recurring payroll, vendor, and tax disbursements.
- Business Bill Pay Administrator GuideConfigure multi-user permission roles and manage approval thresholds for business bill pay.
- Managing Online UsersHow to add and manage online users for your business