To get started with Bill Pay, you will need to have:
Enroll in Bill Pay
To enroll, log into Online Banking and select Bill Pay from the menu bar. Review the Terms of Service for Bill Pay and click I Accept and Next Step.
Next, review the Privacy Policy, click I Accept and Next Step.
Lastly we will need to verify your personal information and may ask you some additional verification questions to set up access to your account.
While we are working on verifying your account, you can create and send payments from your account up to $400.
To Verify Your Account:
Log on to your online account within 1 to 2 business days after enrolling in Bill Pay:
1. Identify the small dollar deposits made into the account
2. Access Bill Pay Payment Center as shown below
3. Enter the amounts of the deposits to verify the account.
If You Are Receiving a "Bill Pay Timeout" Error:
If you receive an error when trying to enroll in Bill Pay that states "Bill Pay has Timed Out", log out of your online banking and clear cookies and cache from your computer. Then log back into your online banking and try enrollment again, preferably from an internet browser on your computer.
If you are still receiving an error message, contact our client services team at 781-749-2200 or [email protected] for assistance.