To get started with Bill Pay, you will need to have:
Enroll in Bill Pay
To enroll, log into Online Banking and select Bill Pay from the menu bar. Review the Terms of Service for Bill Pay and click Accept.
Next, review the Privacy Policy and click Accept.
Once the Terms & Conditions and Privacy Policy have both been accepted, BillPay’s landing page will load, confirming a successful enrollment.
If You Are Receiving a "Bill Pay Timeout" Error:
If you receive an error when trying to enroll in Bill Pay that states "Bill Pay has Timed Out", log out of your online banking and clear cookies and cache from your computer. Then log back into your online banking and try enrollment again, preferably from an internet browser on your computer.
If you are still receiving an error message, contact our client services team at 781-749-2200 or [email protected] for assistance.