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Cancel an External Transfer

Cancel a previously established or recurring External Transfer

Leigh Hemmings avatar
Written by Leigh Hemmings
Updated over 2 months ago

How do I cancel an External Transfer that was set up previously?

Follow the steps below to cancel a previously scheduled or recurring external transfer:

  1. Log in to Online Banking

  2. Click on Transfer

  3. Select Launch External Transfer

  4. Navigate to the Activity tab

  5. Click on the drop down arrow to the left of the recurring transfer you would like to cancel to expand the details

  6. Select Cancel at the bottom of the transfer details section

  7. Select Cancel this Transfer to cancel only the next transfer or Cancel All Remaining Transfers to cancel all further occurrences of the recurring transfer

  8. Confirm the cancellation by clicking Yes, Cancel

  9. Click Done. The recurring transfer has now been canceled

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