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Activating Your Soft Token for Business Online for the First Time

Activating Soft Tokens for Business Online

Brian Reardon avatar
Written by Brian Reardon
Updated over a week ago

Get started by downloading the app Digipass for Business Banking

  1. Log in to Business Online: When you log in, you will be prompted to activate your token. Click on Begin Activation.

  2. Open the Digipass App: On your mobile device, open the "Digipass for Business Banking" Security App by Fiserv & Vasco. Click Begin Activation within the app; a camera will open

3. Scan the QR Code: Point your phone's camera at the QR code displayed on your computer screen. A device code will generate after scanning.

  • Important: Ensure your phone screen does not go dark during this entire process.

  • Enter the generated device code into the corresponding field on your computer.

4. Enter a Device Nickname: Provide a nickname for your device (e.g., Jane's iPhone  15).

5. Create a 4-Digit PIN: Enter a 4-digit PIN for your soft token.

6. Choose a Security Question: Create a security question.

7. Enter a Security Answer: Provide the answer to your chosen security question. The answer will be case-sensitive

8. Continue Activation: Click Continue on your computer screen.

9. Scan Image on Phone: On your phone, click Scan Image; a camera will open.

10. Scan New QR Code: Point your phone's camera at the new QR code displayed to generate a One-Time Password.

11. Activate Biometric Protection (Optional): You will receive a prompt asking, "Do you want to activate biometric protection?" Choose Yes or No. This option enables Face ID or Touch ID, depending on your device.

12. Enter One-Time Password: Your One-Time Password will be displayed in the app. Enter it into the designated field on your computer.

13. Complete Activation: Click Complete Activation on your computer.

14. Finish on App: Click Done on the Digipass App.

Note: If immediate use of your token is required, please log out and log back in to fully activate it.


Activating your Token in Business Online

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