You can change your contact information without making a phone call or visiting a branch by Enrolling in Personal Online Banking.
Once enrolled, log into Personal Online to update your information.
Update Account Information
Once logged in, click the Settings link at the top of the page
On the Settings page, click the Contact Info button
Clicking the Contact Info button will load the page to Update Account Information
On this page, click the respective Edit links to change your:
Physical Address
Mailing Address
Phone Number or Email: Home, Mobile, and Work phones are all required fields. You may enter the same number multiple times as shown below.
Note: You will receive a confirmation email regarding changes made to your contact information. Updating a physical or mailing address may also generate a mailed notice regarding the change.
If you need additional assistance, please contact our Customer Experience Team at 781-749-2200. We are available Monday-Friday from 8:30 AM to 5:00 PM and Saturdays from 8:30 AM to 1:00 PM (ET).