How to Notify Us of Your Travel
To help prevent interrupted service while traveling, you should submit a travel notice before your departure. You can notify us of your plans by calling (781) 749-2200, using the Hingham Savings Personal Mobile Banking App, or completing our Online Travel Notice Form below.
Using Our Online Travel Exception Form
If you do not have access to the Personal Mobile Banking App, you may use our alternative request method. This form is available to all customers.
Processing Time: Requests can take up to 1 business day to process.
Managing Travel Plans Online
If you are enrolled in online banking, you can add your travel plans online.
Please refer to the Debit Card Controls article for instructions.
Helpful Travel Tips
Review International Guidelines: If traveling abroad, consult our guide on Using Your Debit Card Internationally.
Prioritize PIN Transactions: We recommend using your PIN for transactions while traveling. This direct method of authentication helps our fraud-prevention systems verify your identity in real-time.
Carry a Backup Payment: While travel notices reduce declines, our security systems may still flag unusual activity. Always carry a secondary form of payment as a safeguard.
Understand Network Restrictions: Hingham Savings cannot override security blocks or usage rules managed by Mastercard® or international ATM networks. Access to funds is also subject to the policies of individual foreign ATM owners.
Daily Card Limits: Your standard Hingham Savings debit card daily spending and withdrawal limits apply to all purchases, both domestic and international.
Need Assistance?
If you don’t have access to online banking or prefer a personal touch, you can set your travel notice by phone.
Call our Customer Experience Team at (781) 749-2200. We’re happy to manually update your plans to ensure your card remains active and secure while you’re away.