Your Personal Identification Number (PIN) is a private 4-digit security code that acts as a digital signature for your debit card.
Essential PIN Security Tips
Before resetting your PIN, keep these security standards in mind to protect your account:
Create a Unique Code: Avoid predictable sequences like 1234 or 1111.
Exclude Personal Data: Avoid using information that can be easily found or guessed, such as your birth year, the last 4 digits of your Social Security number (SSN), or the last 4 digits of your phone number.
Keep it Private: Never write your PIN on your card or share it with anyone. Hingham Savings will never ask for your PIN.
Reset Your PIN by Phone
If you have your card in hand, you can reset your PIN or activate a new card 24/7 using our automated telephone service.
PIN Reset Line: 800-992-3808
Have the following ready before you call the PIN Reset Line:
Your Hingham Savings Debit Card: You will need the card number, expiration date, and the security code (CVV) located on the back of the card.
Personal Information: The last 4 digits of your Social Security number.
Zip Code: The zip code associated with your current address on file.
Reset Your PIN in the Personal Mobile Banking App
For customers who prefer a digital experience, the My Cards feature in the Hingham Savings Personal Mobile Banking App allows you to set or change your PIN instantly without making a phone call.
Log In: Open the Personal Mobile Banking App on your device and sign in.
Access Cards: Tap the Cards icon in the bottom navigation menu.
Select Your Card: Swipe through your listed cards to find the one you wish to manage.
Manage Card: Scroll down & select Set PIN under the Manage Card section.
Verify Identity: When prompted, enter the Security Token sent to your device and select Next.
6. Enter Your New PIN: Follow the prompts to instantly update your 4-digit PIN.
If you have any issues, please call our team at 781-749-2200.