How Hingham Savings Protects You
When a merchant breach is reported, our team of specialists monitors the situation closely. To stay ahead of potential fraud, we follow a strict risk-assessment process:
Risk Categorization: Data breach alerts are categorized into severity levels based on how much of your personal information may have been compromised at the time of the data breach.
Proactive Reissuance: If we determine your debit card information is at high risk, we may proactively close your current card and issue a new one as a preventative safety measure.
Continuous Monitoring: Our 24/7 automated monitoring system scans every debit card transaction in real-time to help identify suspicious patterns as they appear.
Note on Information Limits: The notifications we receive from networks regarding data breaches often include limited details. We typically do not know exactly where or how your card was compromised.
Monitor Your Account
If you receive a notification about a data breach, it is important that you monitor your account activity. If you see a transaction you don't recognize or that is incorrect:
Call us immediately at 781-749-2200.
Submit a Dispute: Use the Debit Card Dispute Form below to report unauthorized activity.