Fraud Protection

How we protect, detect, and respond to debit card risks

Leigh Hemmings avatar
Written by Leigh Hemmings
Updated over a week ago

The doors may close at the end of the day; but we never stop monitoring your debit card activity to pick up on any unusual activity.

How do we do that?

  • Advanced fraud monitoring services of all debit card activity 24 hours a day 7 days a week.

  • Predictive automation looking for any indication of possible fraud.

  • Real time alert notifications to warn of potential fraud sent via text message, automated phone call or email.

    • Call or Text Notifications begin at 8:00 am Eastern Standard Time (EST) and cease at 9:00 pm Eastern Standard Time (EST).

  • If you have identified an unauthorized transaction(s) on your account, you can contact us at 781-749-2200.

  • Our Debit Card Dispute Form is available for reporting debit card fraud by accessing the form below.

Have the Hingham Savings Mobile Card App available to quickly shut off your card if the need arises. The My Cards app provides an additional layer of security around your Hingham Savings debit card by allowing you to manage your card settings.

Learn more about Hingham Savings My Cards app by clicking here.

Examples of communication that you could receive from our Fraud Monitoring Service:

Text Message Example

Automated Phone Call Language

Email Example

If you have any questions or problems, please contact us at 781-749-2200.

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